Privacy & Accessibility

Privacy

This notice covers this website and inquiries made through it. It does not describe every aspect of our offline business or replace the terms of a separate business agreement.

Information you share

When you contact us, you may provide your name, company, email address, telephone number and details about your project, including locations and scheduling needs. Please do not send passwords, payment card details or other sensitive personal information through a general inquiry.

Website and security information

Our hosting and security providers may process technical information such as your IP address, browser, requested pages and request times to deliver the website and prevent abuse.

We use basic website analytics to understand page visits, referral sources, campaign links and broad device or geographic information. These analytics do not include the text you enter into inquiry fields. Temporary video diagnostics may also be enabled during troubleshooting.

How information is used and shared

We use information to respond to inquiries, coordinate requested services, maintain relevant business records, operate and improve the website, and protect it from misuse. Information may be available to authorized personnel and service providers supporting those activities, or disclosed where required by law.

Cloudflare provides website infrastructure and security services. See Cloudflare’s privacy policy.

Retention and your choices

Information is retained as needed for the purpose of the inquiry, ongoing business requirements and applicable legal obligations. You can contact us to ask about personal information you have provided, request a correction or request deletion. We may need to verify your identity, and some records may need to be retained.

We use safeguards appropriate to the website, but no online service can guarantee complete security. Links to other websites are governed by those websites’ own policies. This notice may be updated as the website or its services change.

Accessibility

We aim to make this website usable by people with a range of abilities and assistive technologies. If you have difficulty reading content, navigating a page or completing a form, please contact us so we can help you obtain the information or arrange another way to discuss your request.

When reporting an issue, include the page address and a brief description of what happened. If helpful, tell us which browser, device or assistive technology you were using. You do not need to disclose a disability or medical information.

Questions or help

For a privacy request or help accessing this website, email contactus@urenet.com, call (909) 978-0400 or use our contact page.